Who We Are, Our Mission & Commitment to Our Customers
Reliable Snow Plowing Specialist is committed to be the best snow plowing company by:
>Providing on time service to our customers no matter what time.
> Providing safety for our customers, and all of the people who use their building.
> Engaging in only win-win relationships.
Reliable Snow Plowing Specialists was established from Ultra Turf 1 Inc, a landscaping and snowplowing business which started in 1986. After serving Northeastern Ohio in these capacities for several years, reevaluation in late 1991 led to the development of a strategic plan that would change the face of the company.
In 1992, the decision was made and implemented to limit the service of the company solely to snow and ice management. Reliable Snow Plowing was adopted in 1993 as a trade name. The company is currently known as Ultra Turf 1 Inc OBA Reliable Snow Plowing Specialists.
Substantial growth has followed.
In 1996, we opened six satellite locations in the greater Northeast Ohio region.
In 1998, the Reliable staff hit the milestone of 100-employee mark & we have grown to 500 in 2014.
In 1999, a new state-of-the-art facility was built. Founder/CEO Norm Detrick established a master plan to ensure Reliable's continuing leadership role in the snow and ice management industry. In 2004, the number of satellite locations was increased to fourteen and the service region was expanded to include Northern Ohio, Akron and Canton now as of 2014 we currently have 33 locations and have expanded service to all of Northern Ohio.
Our "Snowplow University" was also opened in 2004, and extensive training in snow and ice removal became an essential priority for all employees. Just recently in 2013 we expanded Snow Fighter University to a larger state of the art facility.Then in 2014 we have added a mobile training unit which gives us the advantage of an even more efficient training cycle. For the past 25+ Reliable Snow Plowing Specialists Inc. has and is continuing to move ahead with a progressive approach to utilize the latest technology and best practices to provide exemplary customer service.
salt needed for a complete season of usage. Sometimes there are restrictions placed by the state on the distribution of salt for commercial use. Reliable has a guaranteed salt reserve alliance for a private stockpile which provides additional salt when needed regardless of any short stock or restriction through local salt mines.
This plan enables us to certify to our customers that they will be provided exemplary service with each snow / ice event.