Auto-Pilot Philosphy

Auto Pilot Philosphy

Auto Pilot System:
Preperation is the key to success.
This is obtained with 15 minutes of your time and 8 stress free steps

A Reliable repersenative will meet with you the customer to understand your snow & ice management needs. Together we will establish what time the projects needs to be completed. The traffic pattern of vehicles and indiviuals. Where you would prefer the snow to be stockpiled. Finally to understand your safety tolerance. Then establish a trigger-depth for snow along with a slipperiness scale. This very precise short process ensures nights of stress free snow & ice events

Auto Pilot Philosphy Video Presentation

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Steps to Success

1- Site Plan

Reliable develops a site plan with an airiall image and takes digital pictures of the site. All of this information is loaded into a database.

2- Colored Stakes

The parking lot is staked in late October with color-coded stakes that signify where the snow can be stockpiled.

3- Site Visit

All workers visit the site prior to the first snow. Each person receives a production report from the database that provides all of the information needed to service the property according to your specifications.

4- Mock Run

If it does not snowwithin two weeks Reliable does a mock run so that all of the information is reinforced to dedicated staff that will be servicing your property..

5- 24- Hour Meteorologist

Reliable monitors the weather 24 hours a day 7 days a week. Reliable utilizes a private meteorologis, paid internet services, local tv stations and live road sensors..

6- Rover

When snow is threatening. Reliable dispatches rovers who are strategically located in order to determing when snow is hitting the ground and what specific locations that is occuring in.

7- Dispatcher 24/7

Crews are dispatched proactively based on time of day, rate of snowfall, forcasted rate of snowfall and ground tempatures.

8- Confirmation

Reliabe faxes service confirmation sheets within 4 hours of the lot being serviced. At the end of the month, the Reliable office staff prints out a bill which is also manually checked for accuracy.